How can we help you?
Welcome to our FAQs page, where we answer the most common questions to make your shopping and embroidery experience as smooth as possible!
Our standard turnaround time is 2–3 weeks. Pre-order timelines may vary, and shipping is not included in this timeframe.
Yes, rush orders can be accommodated for an additional fee. Please message us to confirm availability for your request.
Absolutely! We offer porch pickup at two convenient locations and in-store pickup at Tiffany's Tiny Flower Truck in Fulshear.
Yes, we accept drop-offs for most items. Please contact us to arrange drop-off and discuss your embroidery needs.
Since all items are personalized, they are final sale. However, if an error occurs on our end, we will work to correct it.